Âé¶¹¹ÙÍø and East Lancashire Hospitals NHS Trust partnership wins national healthcare innovation award
A pioneering digital rehabilitation programme developed through a partnership between Âé¶¹¹ÙÍø and East Lancashire Hospitals NHS Trust (ELHT) has won a national award for improving access to care for people with neurological conditions.
The NeuroRehabilitation OnLine (NROL) programme received the Advancing Healthcare Award (AHA) 2026 for the best collaboration across clinical, academia and industry.
NROL delivers multidisciplinary rehabilitation remotely, enabling patients to access specialist therapy from home. By overcoming barriers such as geography, mobility limitations and fatigue, the programme increases both access to and intensity of rehabilitation.
The award highlights the long-standing collaboration between Professor Louise Connell and colleagues at Âé¶¹¹ÙÍø and clinical teams at ELHT.
Professor Connell said: “This award recognises the strength of our clinical¨Cacademic partnership with the trust.
“By integrating research, digital innovation and clinical expertise, we’ve been able to move beyond pilot work to deliver meaningful impact at scale.
“Crucially, NROL is helping us address inequities in access to neurorehabilitation which have persisted for too long.”
NROL delivers multidisciplinary rehabilitation remotely, enabling patients to access structured, specialist therapy from home.
Since its launch, it has supported more than 1,000 patients across Lancashire & South Cumbria and Cheshire & Merseyside. Patients typically receive an additional 360 to 480 minutes of targeted therapy, with evidence showing improvements in activity levels and quality of life.
Adam Partington, NROL Operational Lead at ELHT, added: “Winning this award is a proud moment for NROL and everyone involved. This recognition reflects five years of dedication, innovation and true collaboration - for partners, therapists, and most importantly, with our patients.
“Together, we’ve worked to knock down traditional boundaries in rehabilitation, improving outcomes and expanding access to care. This award recognises the hard work, commitment and shared vision of a remarkable team. It’s a collective achievement and we’re incredibly proud of what we’ve accomplished together.”
A defining feature of the programme is the way the ELHT/Âé¶¹¹ÙÍø partnership embeds evaluation and implementation research directly into clinical delivery. This has ensured continuous learning, robust outcome measurement and rapid refinement of the model as it expanded from Lancashire and South Cumbria into Cheshire and Merseyside.
Stephen Sandford, Strategic Lead for Neighbourhood Health & Chief Allied Health Professions Officer at Lancashire and South Cumbria Integrated Care Board, said: “Now an ICB-commissioned service, NROL widens choice and improves access to rehabilitation across our geography, delivering both efficiencies and better outcomes for patients.
“We are excited by the opportunity to build on this learning to further digitally enable and expand rehabilitation pathways.”
Amy Bastow, Cheshire & Merseyside NROL Project Lead, added: "The Cheshire and Mersey NROL team have really valued the opportunity to work so closely with partners, patients and clinicians to introduce NROL to stroke patients in our region.
“This collaborative approach has been key to NROL’s growth and success, enabling ongoing innovation and development driven by clinical outcomes and patient feedback.
“Seeing NROL’s collaborative approach to service delivery recognised at the Advancing Healthcare Awards 2026 is fantastic recognition of the hard work involved and the impact of true partnership working.”
The programme was co-developed with a wider cross-sector partnership including ELAROS 24/7 Ltd, SameYou and Health Innovation North West Coast, combining digital infrastructure, lived-experience input and implementation expertise and access to funding to support scale-up.
Steve Adams, Commercial Programme Manager of Innovation and Industry Partnerships at Health Innovation North West Coast, said: "Winning this award reflects our approach in helping others to improve care and services in the NHS.
“We help clinicians improve clinical practice, pathways and processes. And we help businesses do business with the NHS.
“This is an excellent example of clinicians, academia and industry collaborating to get the investment to develop and deliver the improvements and, in getting the business case approved, NROL is now an established and commissioned service in Lancashire and South Cumbria.”
Professor Paul O'Brien, Chief Executive Officer at ELAROS, added: “ELAROS is most comfortable when it is working in partnership with fantastic, clinicians, academics and NHS connectors.
“The NROL partnership has been a real joy for ELAROS colleagues to be involved in developing alongside the other fantastic NROL family.
“Winning this significant award we hope will enable NROL to be rolled out to other regional stroke services and, beyond that, into other long-term conditions where group therapy is a central facet of delivery.”
NROL was initially developed by brain injury charity SameYou and the UCL Queen Square Institute of Neurology in 2020, at the height of the COVID pandemic, as a new approach for patient rehabilitation in lockdown.
Patients and communities have been central to NROL’s development, shaping its design through ongoing co-production and feedback. This has helped ensure accessibility, reduce digital exclusion and improve acceptability across diverse populations.
Alongside improvements in patient outcomes, NROL delivers wider system benefits including enhanced multidisciplinary working, increased digital capability among staff and reduced travel-related costs and environmental impact.
With successful implementation across multiple regions, the model is now positioned for wider national adoption and long-term NHS commissioning, aligning with priorities for digital transformation and equitable rehabilitation services.
Jenny Clarke MBE, Co-Founder and CEO SameYou, said: “We are proud to have co-created and supported NROL from the start and look forward to continuing to innovate with our aftercare services. NROL has the potential to dramatically change the game for digital rehabilitation services throughout the NHS.”
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